Managed Service Provider (MSP)
& IT Support Services
Based in Portage, Indiana, we support clients and projects Nationwide, with a focus on the Greater Chicago Metropolitan Area.
Outsourced IT Services
Ateki is a remote-first IT consultancy and Managed Service Provider serving the Greater Chicago Metropolitan Area and clients nationwide. We work two ways: as the senior, white-label partner behind other MSPs and IT firms — handling network design, cybersecurity, server and Microsoft 365 migrations, and the escalations your team gets stuck on — and as a direct Managed Service Provider for businesses that want experienced IT support without an in-house team. Decades of cross-industry experience let us onboard quickly and support organizations of every size, from a few users on up.
Industries We Support
Years of hands-on work across regulated and specialized industries means we speak your clients' language from day one. Whether it is dealership DMS platforms, HIPAA-bound medical and dental practices, accounting and legal firms, construction, or hospitality and retail, we bring the experience to support each environment remotely, or on-site at a premium when the project calls for it.
Automotive Dealers
Our team has relevant experience supporting automotive DMS systems and manufacturer integrated service networks.
Financial & Legal Industry
Our team has experience supporting the IT Support needs of several accounting and legal firms.
Restaurants, Bars, Retail, & Hospitality
Our team has relevant IT Support experience with these facilities and in these industries.
Construction & Restoration
Our team has experience with the IT Support needs of companies in these industries.
Medical, Dental, Home & Adult Care
Our team has HIPAA experience and relevant knowledge when dealing with companies in this industry.
Smart Hands & Travel
Selective on-site and travel-based support for partner MSPs and IT firms who need trusted hands in the field — regionally and nationwide, when time and travel are covered.
Why Should You Work With Ateki?
Cost Efficiency
One of the most compelling advantages of IT outsourcing is cost reduction. Employing in-house IT staff involves not just salaries but also benefits, equipment, taxes, and other overheads. Outsourcing transforms these fixed costs into variable costs, allowing for more effective budgeting. Businesses can negotiate a set number of service hours, making monthly IT expenditures predictable and controllable.
Access to Expertise
Outsourcing IT services grants access to industry experts who are continually trained in the latest technology trends and cyber threats. Unlike small in-house teams or individual IT professionals, these outsourced technicians often have broader experience across various industries and stay current with technological advancements. This level of expertise is challenging to maintain internally, especially with the rapid evolution of technology and cyber threats.
Increased Flexibility
Another significant benefit is the flexibility that outsourcing provides. Unlike the fixed working hours of full-time employees, outsourced IT services can be scaled according to the business's varying needs. This adaptability is particularly beneficial for businesses experiencing seasonal fluctuations, as it allows them to scale IT support up or down as required.
Enhanced Focus on Core Business
Outsourcing IT allows businesses to concentrate on their core competencies rather than being sidetracked by IT concerns. By delegating IT management to external experts, business leaders can focus on strategic growth areas, innovation, and improving their core services or products without the distraction of managing technical issues.
Reduced Risk
IT outsourcing reduces operational and security risks. Given that outsourced IT companies often have access to more extensive resources, training, and collective knowledge, they are typically more equipped to stay abreast of the latest IT trends, threats, and best practices. Moreover, the collaborative nature of outsourced teams means that if a particular technician encounters an unfamiliar issue, they have a network of colleagues to consult, ensuring comprehensive protection and up-to-date solutions for your business.
In Summary
IT outsourcing presents a compelling case for businesses looking to optimize costs, gain access to specialized expertise, increase operational flexibility, focus on core business areas, and mitigate risks. By tapping into the resources and knowledge of outsourced IT professionals, businesses can navigate the complexities of modern technology more effectively and securely, positioning themselves for success in an increasingly digital landscape.
Managed Service Provider (MSP)
Managed IT services and "Break/Fix" IT Support to businesses and a wide variety of small business industries.
Audio Visual & Multimedia
Installing and maintaining audio visual and interactive content for a wide variety of audiences.
Door Access Control Systems
We install, maintain, and repair magnetic access control systems, key card, keyfob, and facial recognition devices.
Low Voltage Wiring
Professional installation of data, voice, and multimedia cables within a business, data center, or warehouse.
Surveillance Camera Systems
Camera, sensor, and monitoring technologies to observe and record activities in specific areas.
Smart Hands & Travel
Selective on-site and travel-based support for partners who need trusted hands in the field. Available regionally and nationwide for the right projects, when time and travel are covered.
Ateki LLC
Warehouse & Training Center
5347 US Highway 6 Ste D
Portage IN 46368-8202
Contact Us • Get A Quote
Main: (312) 880-7230
Email: office@ateki.com
Monday - Friday
7:00 AM - 3:30 PM (Central)
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